Leading with Appreciate Inquiry


Appreciative inquiry focuses on finding the best in people and how they use it to function in their work and everyday life. Through appreciative inquiry, an employer uses the art of asking questions and opinions to strengthen the system as a whole, creating a more positive environment and heightening employee potential.  This approach is designed to focus less on negativity and criticism, and utilize personal design and encourage discovery.

Workshop Objectives

Research has consistently demonstrated that when clear goals are associated with learning, it occurs more easily and rapidly. With that in mind, let’s review our goals for today. 

At the end of this workshop, participants should be able to:

  • Know the meaning of appreciative inquiry

  • Think in positive terms and avoid thinking negatively

  • Encourage others to think positively

  • Recognize positive attributes in people

  • Create positive imagery

  • Manage and guide employees in a positive environment

Target audience:
All Sales Leaders and Business Leaders

Course Outline

Module One: Introducing Appreciative Inquiry

What is Appreciative Inquiry?

Generating a Better Future

Engaging People in Positive Thought

Change the Person, Change the Organization

Case Study


Module Two: Changing the Way You Think

Shifting from “What’s Wrong?” to “What’s Right?”

It’s Not Eliminating Mistakes-It’s Holding up Successes

Positive Language Will Affect People’s Thinking

Limit or Remove Negative Phrasing

Case Study


Module Three: Five D Model






Case Study


Module Four: Four I Model





Case Study


Module Five: Appreciative Inquiry Interview Style

Framing Positive Questions

Solicit Positive Stories

Finding What Works

Recognize the Reoccurring Themes

Case Study


Module Six: Anticipatory Reality

Imagining a Successful Future Will Affect the Present

Controlling Negative Anticipation

Current Decisions Will Be Influenced Positively

Base It on Data and Real Examples


Module Seven: The Power of Positive Imagery

Shaping Performance with Positive Imagery

Being Better Prepared for Adversity

People are More Flexible and Creative

Think of the Perfect Situation

Case Study


Module Eight: Influencing Change Through Appreciative Inquiry

Using Strengths to Solve Challenges

Confidence Will Promote Positive Change

Inquiry is a Seed of Change

People Will Gravitate Towards What is Expected of Them


Module Nine: Coaching and Managing With Appreciative Inquiry

Build Around What Works

Focus on Increases

Recognize the Best in People

Limit or Remove Negative Comments

Case Study


Module Ten: Creating a Positive Core


Best Practices

Peak Experiences


Case Study


Module Eleven: Review Questions

Module Twelve: Wrapping Up

Words from the Wise

Live Workshop: 2 Days (Recommended) or 1Day (Compact)

2 Days (Recommended)

8 pax & above = SGD316/pax

4-7 pax = SGD456/pax

1 Day Compact Workshop

8 pax & above = SGD158/pax

4-7 pax = SGD228/pax

Virtual Classroom:

Full Length: 8 Hours X 2 Days/ 3 Hours X 5 Days + One Hour of Self Directed Work. ($2250 Nett) 

(Max 15 participants)

Compact:    8 Hours X 1 Day/  2.5 Hours X 3 Days + One Hour of Self Directed Work. ($1250 Nett)

(Max 15 participants)

Power Compact: 3 Hours Session / $450 Per session (Max 15 participants)