Building and Leading High Performance Team
(Remote Workforce)
Overview:
In response to the uncertainties presented by Covid-19, many companies and universities have asked their employees to work remotely. While close to a quarter of the U.S. workforce already works from home at least part of the time, the new policies leave many employees — and their managers — working out of the office and separated from each other for the first time.
Although it is always preferable to establish clear remote-work policies and training in advance, in times of crisis or other rapidly changing circumstances, this level of preparation may not be feasible. Fortunately, there are specific, research-based steps that managers can take without great effort to improve the engagement and productivity of remote employees, even when there is little time to prepare.
Workshop Objectives
Research has consistently demonstrated that when clear goals are associated with learning, it occurs more easily and rapidly. With that in mind, let’s review our goals for today.
At the end of this workshop, participants should be able to:
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Define high performance teams.
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Define remote workforce.
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Understand the characteristics of a high performance team.
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Understand how to create teamwork.
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Understand the importance of communication.
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Understand how to train your high performance team of remote employees.
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Learn how to manage a high performance team.
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Learn the techniques of an effective team meeting.
Target audience:
All Leaders and Leaders to be
Course Outline
Module One: Remote Workforce
What is a Remote Workforce?
Types of Remote Workforce
Benefits of a Remote Workforce
Materials for Remote Workforce
Case Study
Module Two: High Performance Teams
What is a High Performance Team?
Benefits of High Performance Teams
Leadership for High Performance Team
Understanding Team Dynamics
Case Study
Module Three: Characteristics of High Performance Teams
Excellent Communication
Goal-Oriented
Flexibility
Committed
Case Study
Module Four: How to Create Teamwork
Identify Group & Individual Responsibilities
Give Permission to Take Action
Build Relationships between Team Members and Management
Give Feedback
Case Study
Module Five: Types of Communication
Virtual Team Meetings
Telephone Conferences
Email Communication
Intranet, Webpage, and Social Media Communication
Case Study
Module Six: Training Your Team
Telecommute Training
Web-based Training
Peer to Peer Training
Training Assessment and Retraining
Case Study
Module Seven: Managing the Team
Tracking Team Performance
Counseling Employees
Positive Recognition for Employees
Training Never Stops!
Case Study
Module Eight: Effective Team Meeting How-to
Have a Clear Agenda
Use Screen Shots or References
Create a Safe Place
Team Meeting Don’ts
Case Study
Module Nine: Keep Happy and Motivated High Performance Team
Watch for Signs of Conflict or Unhappiness
Employee Feedback and Concerns
Give Opportunities for Additional Education
Impart Opportunities for Career Growth
Case Study
Module Ten: “Don’ts” with High Performance Teams
Don't Forget to Share Success
Don't Delay in Responding
Don’t Assign Vague Responsibilities
Don’t Lead as a Dictator
Case Study
Module Eleven: Wrapping Up
Words from the Wise
Review of Parking Lot
Lessons Learned
Completion of Action Plans and Evaluations
Live Workshop: 2 Days (Recommended) or 1Day (Compact)
2 Days (Recommended)
8 pax & above = SGD316/pax
4-7 pax = SGD456/pax
1 Day Compact Workshop
8 pax & above = SGD158/pax
4-7 pax = SGD228/pax
Virtual Classroom:
Full Length: 8 Hours X 2 Days/ 3 Hours X 5 Days + One Hour of Self Directed Work. ($2250 Nett)
(Max 15 participants)
Compact: 8 Hours X 1 Day/ 2.5 Hours X 3 Days + One Hour of Self Directed Work. ($1250 Nett)
(Max 15 participants)
Power Compact: 3 Hours Session / $450 Per session (Max 15 participants)