Building and Leading High Performance Team
(Remote Workforce)

Overview:

In response to the uncertainties presented by Covid-19, many companies and universities have asked their employees to work remotely. While close to a quarter of the U.S. workforce already works from home at least part of the time, the new policies leave many employees — and their managers — working out of the office and separated from each other for the first time.

Although it is always preferable to establish clear remote-work policies and training in advance, in times of crisis or other rapidly changing circumstances, this level of preparation may not be feasible. Fortunately, there are specific, research-based steps that managers can take without great effort to improve the engagement and productivity of remote employees, even when there is little time to prepare.


Workshop Objectives

Research has consistently demonstrated that when clear goals are associated with learning, it occurs more easily and rapidly. With that in mind, let’s review our goals for today. 

 

At the end of this workshop, participants should be able to:

  • Define high performance teams.

  • Define remote workforce.

  • Understand the characteristics of a high performance team.

  • Understand how to create teamwork.

  • Understand the importance of communication.

  • Understand how to train your high performance team of remote employees.

  • Learn how to manage a high performance team.

  • Learn the techniques of an effective team meeting.


Target audience:

All Leaders and Leaders to be


Course Outline

Module One: Remote Workforce

What is a Remote Workforce?

Types of Remote Workforce

Benefits of a Remote Workforce

Materials for Remote Workforce

Case Study

Module Two: High Performance Teams

What is a High Performance Team?

Benefits of High Performance Teams

Leadership for High Performance Team

Understanding Team Dynamics

Case Study

Module Three: Characteristics of High Performance Teams

Excellent Communication

Goal-Oriented

Flexibility

Committed

Case Study

Module Four: How to Create Teamwork

Identify Group & Individual Responsibilities

Give Permission to Take Action

Build Relationships between Team Members and Management

Give Feedback

Case Study

Module Five: Types of Communication

Virtual Team Meetings

Telephone Conferences

Email Communication

Intranet, Webpage, and Social Media Communication

Case Study

Module Six: Training Your Team

Telecommute Training

Web-based Training

Peer to Peer Training

Training Assessment and Retraining

Case Study

Module Seven: Managing the Team

Tracking Team Performance

Counseling Employees

Positive Recognition for Employees

Training Never Stops!

Case Study

Module Eight: Effective Team Meeting How-to

Have a Clear Agenda

Use Screen Shots or References

Create a Safe Place

Team Meeting Don’ts

Case Study

Module Nine: Keep Happy and Motivated High Performance Team

Watch for Signs of Conflict or Unhappiness

Employee Feedback and Concerns

Give Opportunities for Additional Education

Impart Opportunities for Career Growth

Case Study

Module Ten: “Don’ts” with High Performance Teams

Don't Forget to Share Success

Don't Delay in Responding

Don’t Assign Vague Responsibilities

Don’t Lead as a Dictator

Case Study

Module Eleven: Wrapping Up

Words from the Wise

Review of Parking Lot

Lessons Learned

Completion of Action Plans and Evaluations

Live Workshop: 2 Days (Recommended) or 1Day (Compact)

2 Days (Recommended)

8 pax & above = SGD316/pax

4-7 pax = SGD456/pax

1 Day Compact Workshop

8 pax & above = SGD158/pax

4-7 pax = SGD228/pax

Virtual Classroom:

Full Length: 8 Hours X 2 Days/ 3 Hours X 5 Days + One Hour of Self Directed Work. ($2250 Nett) 

(Max 15 participants)

Compact:    8 Hours X 1 Day/  2.5 Hours X 3 Days + One Hour of Self Directed Work. ($1250 Nett)

(Max 15 participants)

Power Compact: 3 Hours Session / $450 Per session (Max 15 participants)