Lead with Assertiveness and Self-Confidence
Overview:
Welcome to the Lead with Assertiveness and Self-Confidence workshop. Assertiveness and self-confidence are comprised of important interpersonal communications skills and traits that can be learned and practiced. This workshop will provide you with many tips, techniques, and opportunities to try out your own skills.
Workshop Objectives
Research has consistently demonstrated that when clear goals are associated with learning, the learning occurs more easily and rapidly. With that in mind, let’s review our goals for today.
· Define assertiveness and self-confidence, and list the four styles of communication
· Describe the types of negative thinking, and how one can overcome negative thoughts
· Explain the difference between listening and hearing, and understand the importance of
body language and questioning skills in communication
· Define the importance of goal setting, and practice setting SMART goals for assertive
behavior
· Utilize methodologies for understanding your worth -- and the use of positive self-talk
· List reasons why a pleasing appearance and body language are critical for creating a strong
first impression
· Practice sending positive communications phrased as “I-Messages”
· Use the STAR model to make your case during a presentation challenge
· Display rapport-building skills through assertive methods of expressing disagreement and
consensus-building techniques
· Practice strategies for gaining positive outcomes in difficult interpersonal situations.
Target audience:
All Employees especially leaders and potential leaders
Course Outline
Module One: What Does Self-Confidence Mean To You?
What is Assertiveness?
What is Self-Confidence?
The Four Styles
Case Study
Module Two: Obstacles to Our Goals
Types of Negative Thinking
Case Study
Personal Application
Case Study
Module Three: Communication Skills
Listening and Hearing; They Aren’t the Same Thing
Asking Questions
Body Language
Case Study
Module Four: The Importance of Goal Setting
Why Goal Setting is Important
Setting SMART Goals
Our Challenge to You
Case Study
Module Five: Review Questions
Module Six: Feeling the Part
Identifying Your Worth
Creating Positive Self-Talk
Identifying and Addressing Strengths and Weaknesses
Case Study
Module Six: Looking the Part
The Importance of Appearance
The Role of Body Language
First Impressions Count
Module Seven: Sounding the Part
It’s How You Say It
Sounding Confident
Using “I” Messages
Module Eight: Powerful Presentations
What to Do When You’re on the Spot
Using STAR to Make Your Case
Module Nine: Coping Techniques
Building Rapport
Expressing Disagreement
Coming to Consensus
Case Study
Module Ten: Dealing with Difficult Behavior
Dealing with Difficult Situations
Key Tactics
Case Study
Module Eleven: Wrapping Up
Words from the Wise
Live Workshop: 2 Days (Recommended) or 1Day (Compact)
2 Days (Recommended)
8 pax & above = SGD316/pax
4-7 pax = SGD456/pax
1 Day Compact Workshop
8 pax & above = SGD158/pax
4-7 pax = SGD228/pax
Virtual Classroom:
Full Length: 8 Hours X 2 Days/ 3 Hours X 5 Days + One Hour of Self Directed Work. ($2250 Nett)
(Max 15 participants)
Compact: 8 Hours X 1 Day/ 2.5 Hours X 3 Days + One Hour of Self Directed Work. ($1250 Nett)
(Max 15 participants)
Power Compact: 3 Hours Session / $450 Per session (Max 15 participants)