Performance Management
Overview:
Performance Management is not a company’s way of employing “micro-managing” techniques that stunt the professional growth of its employees. But rather, it is a strategic approach to ensuring the efficiency and effectiveness of an organization. Whether at the organizational, departmental or employee level, the goal of performance management is to make sure all business goals are being met in a satisfactorily manner.
Workshop Objectives
Research has consistently demonstrated that when clear goals are associated with learning, it occurs more easily and rapidly.
The objectives for this course are as follows:
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Define performance management.
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Understand how performance management works and the tools to make it work.
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Learn the three phases of performance management and how to assess it.
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Discuss effective goal-setting.
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Learn how to give feedback on performance management.
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Identify Kolb’s Learning Cycle.
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Recognize the importance of motivation.
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Develop a performance journal and performance plan.
Target audience:
All Leaders and Leaders to be
Course Outline
Module One: The Basics (I)
What is Performance Management?
How Does Performance Management Work?
Tools
Case Study
Case Study II
Module Two: The Basics (II)
Three Phase Process
Assessments
Performance Reviews
Case Study
Module Three: Goal Setting
SMART Goal Setting
Specific Goals
Measurable Goals
Attainable Goals
Realistic Goals
Timely Goals
Monitoring Results
Case Study
Module Four: Establishing Performance Goals
Strategic Planning
Job Analysis
Setting Goals
Motivation
Case Study
Module Five: 360 Degree Feedback
What is 360 Degree Feedback?
Vs. Traditional Performance Reviews
The Components
Case Study
Module Six: Competency Assessments
Competency Assessment Defined
Implementation
Final Destination
Case Study
Module Seven: Kolb's Learning Cycle
Experience
Observation
Conceptualization
Experimentation
Case Study
Module Eight: Motivation
Key Factors
The Motivation Organization
Identifying Personal Motivators
Evaluating and Adapting
Case Study
Module Nine: The Performance Journal
Record Goals and Accomplishments
Linking with Your Employees or Managers
Implementing a Performance Coach
Keeping Track
Case Study
Module Ten: Creating a Performance Plan
Goals
Desired Results
Prioritization
Measure
Evaluation
Case Study
Module Eleven: Wrapping Up
Words from the Wise
Lessons Learned
Live Workshop: 2 Days (Recommended) or 1Day (Compact)
2 Days (Recommended)
8 pax & above = SGD316/pax
4-7 pax = SGD456/pax
1 Day Compact Workshop
8 pax & above = SGD158/pax
4-7 pax = SGD228/pax
Virtual Classroom:
Full Length: 8 Hours X 2 Days/ 3 Hours X 5 Days + One Hour of Self Directed Work. ($2250 Nett)
(Max 15 participants)
Compact: 8 Hours X 1 Day/ 2.5 Hours X 3 Days + One Hour of Self Directed Work. ($1250 Nett)
(Max 15 participants)
Power Compact: 3 Hours Session / $450 Per session (Max 15 participants)