Bridging Workplace Generation Gap
Overview:
Welcome to the Generation Gaps workshop. The workplace can present challenges to management in terms of handling the different generations present. As older workers delay retiring and younger workers are entering the workforce, the work environment has become a patchwork of varying perspectives and experiences, all valuable to say the least.
While having various cultures in one workplace can present communication problems and conflicts, the benefits of such a variety in the workplace outweigh it. Both the young and older worker has many ideas to offer, which can help the organization thrive in the marketplace. Learning how to deal with the generation gap at work will help you become a better manager or co-worker.
This workshop will help you understand the various generations present at work and understand what motivates them and how to deal with them on a daily basis. Before we start learning about the generation gap at work, let us begin our session with an activity that will help us get ready for learning and learn more about each other.
Workshop Objectives
Research has consistently demonstrated that when clear goals are associated with learning, it occurs more easily and rapidly. With that in mind, let’s review our goals for today.
At the end of this workshop, participants should be able to:
· History behind generation gaps
· What are traditionalists
· What are baby boomers
· What are Generation Xers
· What are Generation Yers
· Differences between each type of generation
· Finding common ground among the generations
· Conflict management
· Leveraging the benefits of generation gaps at work
Pre-Assignment:
The purpose of the Pre-Assignment is to get you thinking about the Generation Gap strategies you are already using and where you need to improve.
Target audience:
All Leaders and Leaders to be
Course Outline
Module One: History
What Generations Exist in the Workplace
What Defines a Generation
What this Means in our Workplace
Case Study
Module Two: Traditionalist
Their Background
Their Characters
Their Working Style
Case Study
Module Three: Baby Boomers
Their Background
Their Characters
Their Working Style
Case Study
Module Four: Generation X
Their Background
Their Characters
Their Working Style
Case Study
Module Five: Generation Y
Their Background
Their Characters
Their Working Style
Case Study
Module Six: Differentiations Between
Background
Attitude
Working Style
Life Experience
Case Study
Module Seven: Finding Common Ground
Adopting a Communication Style
Creating an Affinity Group
Sharing Knowledge
Case Study
Module Eight: Conflict Management (I)
Younger Bosses Managing Older Workers
Avoid Turnovers with a Retention Plan
Breaking Down the Stereotypes
Module Nine: Conflict Management (II)
Embrace the Hot Zone
Treat Each Other as a Peer
Create a Succession Plan
Case Study
Module Ten: The Power of 4
Benefits of Generation Gaps
How to Learn from Each Other
Embracing the Unfamiliar
Case Study
Module Eleven: Wrapping Up
Words from the Wise
Action Plans and Evaluations
Live Workshop: 2 Days (Recommended) or 1Day (Compact)
2 Days (Recommended)
8 pax & above = SGD316/pax
4-7 pax = SGD456/pax
1 Day Compact Workshop
8 pax & above = SGD158/pax
4-7 pax = SGD228/pax
Virtual Classroom:
Full Length: 8 Hours X 2 Days/ 3 Hours X 5 Days + One Hour of Self Directed Work. ($2250 Nett)
(Max 15 participants)
Compact: 8 Hours X 1 Day/ 2.5 Hours X 3 Days + One Hour of Self Directed Work. ($1250 Nett)
(Max 15 participants)
Power Compact: 3 Hours Session / $450 Per session (Max 15 participants)